Customer Respect

• We prioritize customer satisfaction and respect their opinions with sincerity and good faith.
• Customer information, including personal data, is safeguarded with the same diligence as company assets. We never disclose or use this information for other purposes without prior customer consent.

Customer Value Creation

• We foster innovative ideas that break from traditional practices and previous successes.
• We deliver high-quality products and services promptly and always uphold our promises to customers.

Fair Trade

• All transactions are conducted fairly from mutually equal positions. Trading conditions and procedures are discussed thoroughly and are not changed without justifiable reasons.
• New vendors wishing to partner with the company are selected and registered based on fair evaluation criteria, ensuring equal opportunities.
• Leveraging a superior position to make unjust demands or accepting illicit gifts or benefits is prohibited. If gifts are unavoidably received, they must be reported to the department in charge of ethical management.
  • The receipt or provision of gifts and financial transactions with stakeholders, including cash loans, guarantees, and collateral provision, are prohibited.
    However, exceptions include customary gifts and allowances provided to a non-specific majority or nominal amounts socially acknowledged for special occasions.
  • The department in charge of ethical management establishes and operates a system to manage and return such received items.
  • Receiving entertainment from or providing entertainment to stakeholders is permissible only when it falls within socially accepted norms and is deemed necessary for business.
    In such cases, executives are required to secure approval from the Chief Executive Officer, while employees below executive level must obtain approval from their respective executives.
• If a partner company incurs damages due to our mistakes, they are compensated fairly.
• Employees should not burden customers, partners, or other stakeholders for personal events or purposes.
  • Personal events or happenings should not be communicated to stakeholders. However, notification through the company's intranet posting is an exception.
• We regularly gather opinions from our partner companies and appropriately reflect them in our operations.
• We do not engage in unfair activities prohibited by regulations related to fair trade.
• We adhere to international norms and laws concerning marketing and labeling, ensuring that we avoid using the language that may cause confusion among our customers.

Pursuit of Free Competition

• We strive to enhance the fairness and reliability of transactions, contributing to developing a corruption-free society and eliminating anti-competitive practices.

Pursuit of Mutual Growth

• All employees aim to share know-how within feasible limits to facilitate the growth of our partner companies alongside us.

Definitions of Terms

Personal Information

Information about a living individual, such as name, resident registration number, and images that can be used to identify the individual (including cases where such information, by itself, may not be sufficient for identification but can easily be combined with other information for identification).

Gifts

• Cash, securities, real estate, goods, lodging vouchers, memberships, admission tickets, discount vouchers, viewing tickets, rights to use real estate, and all property benefits.
• Food, beverages, golf outings, transportation, lodging, or other amenities.
• Debt waivers, job offers, conferral of rights, and other tangible or intangible economic benefits.

Stakeholders

• Individuals or groups who can be directly or indirectly affected in their rights or interests by one's job performance, including customers, employees, shareholders, partner companies, local communities, and the country.

Profit Protection & Rights Assurance

• All employees strive to maximize shareholder value through selective focus and concentration.
• We manage our business decisions, implementation processes, and financial status by applicable laws and generally accepted accounting standards.
• Respecting the shareholders' right to know about our operations, we diligently disclose relevant information to our shareholders.

Respect for Employees

• We respect human dignity and work to promote diversity.
• We strive to establish healthy labor-management relations.
• We commit to providing our employees with a dream workplace that is safe and pleasant, and we continually work to enhance their quality of life.

Fair Treatment

• We do not discriminate based on irrational criteria such as gender, educational background, age, religion, or place of origin in hiring, promotion, compensation, or education.
• We provide fair opportunities and establish criteria for evaluating ability and performance, ensuring that employees are treated fairly and motivated by their achievements.

Talent Development

• We assign tasks to our employees considering their hopes, aptitude, and abilities and nurture them into talented individuals through continuous training and education.

Basic Ethics of Employees

• All employees should take pride in and uphold the company's reputation and their own individual dignity, ensuring they receive respect and trust from clients and partner companies.
  • Every employee should remember that their actions represent the company and must do their utmost to uphold its trust and reputation.
  • Employees must not harm the company's dignity with vulgar behavior or attire.
• Employees must adhere to basic etiquette, fostering a culture of mutual respect and consideration.
• Unfair job orders, verbal abuse, physical assault, fraud, sexual harassment, workplace bullying, drinking, gambling, and any other misconduct within the workplace are prohibited.
• Financial transactions, co-guarantees, and gift receipts between members are forbidden. However, exceptions include condolences or congratulatory payments made within socially accepted norms.

Fulfillment of Duties

• Employees should fairly compete with integrity and capability inside and outside the company and complete assigned tasks with a proactive attitude and creative thinking.
  • Neglecting duties, poor attendance, lack of supervision, inefficient task handling, and any actions beyond one's authority that cause losses to the company are strictly prohibited.
• Employees should enhance work performance and efficiency through active collaboration and effective communication with colleagues and relevant departments.
• Employees should consistently work towards self-improvement, aligning with ideal employee characteristics through continuous self-development.

Fair Job Performance

• Employees should execute all tasks accurately and honestly. Intentional manipulation of figures or documents and fabrication of reports are prohibited.
• Employees should precisely understand their roles and responsibilities when performing tasks and take personal responsibility for the outcomes.

Avoiding Conflicts of Interest

• Employees may not engage in business transactions with the company in their own name or that of a stakeholder unless they have obtained prior approval of the company.
  • If an employee knows that their relative is a stakeholder in the company, they must report this fact to the department in charge of ethical management. In case it relates to their job duties, measures such as position change should be taken to avoid conflicts of interest.
• Employees should not be involved in or invest in businesses that directly or indirectly transact with the company without prior notification and approval.
  • Employees cannot invest or acquire assets jointly with stakeholders unless they have obtained prior approval of the department in charge of ethical management.
• Employees must not unjustly receive assets, money, or other benefits from stakeholders or engage in mutual loan transactions.

Avoiding Transactions with Unethically Resigned Employees

• Transactions with individuals who resigned due to unethical behavior during their employment are not permitted.

Prohibition of Holding Positions in Other Companies

• Holding a position in another company is not allowed unless prior approval has been obtained from the department in charge of ethical management.

External Lectures

• When giving lectures outside the company, employees must obtain prior approval from the department in charge of ethical management.

Protection and Security of Company Assets

• Employees must use all tangible and intangible assets of the company only for business activities and approved purposes.
  • Acts causing loss to company assets, such as embezzlement, misappropriation, asset leakage, or use for other purposes, are prohibited.
  • Company information and trade secrets must not be disclosed or provided to internal or external parties without prior approval.
• Employees must not use company property, equipment, or materials for personal purposes.
  • Only business-related expenses should be processed in a transparent manner. Expenses must not be recorded under inappropriate cost accounts, nor should they be arbitrarily deemed company expenses solely based on their occurrence during or around work hours.
• Any information about stakeholders acquired during the course of duty must be actively protected as per the security management regulations and kept confidential indefinitely, even after leaving the company.
• Employees must not leak significant company information that could influence stock prices or investor decisions without prior permission, nor can use it for personal gain, including stock trading.
  • Using non-public information acquired during employment for financial transactions or trading is prohibited. Influencing or advising on such matters is also prohibited (prohibition of using non-public information for personal use).
• Regarding computer and various device usage, employees must make utmost efforts to prevent any leakage of company information.
  • Employees are not permitted to use illegal software.

Prevention of Money Laundering

• Disguising illegitimate money associated with off-the-book funds, crimes, tax evasion, or bribery as legitimate, in order to obstruct the tracing of its origin, is prohibited.

Definitions of Terms

Stakeholder

A person who is not a party to a particular factual or legal act but is affected in their rights or interests by it (relatives within four degrees of kinship, including oneself and one's spouse).

Embezzlement

The act of appropriating company assets as one's own.

Sexual Harassment

The act of making remarks or actions that sexually humiliate another person.

Workplace Harassment

The act of inflicting physical or psychological pain on another employee beyond acceptable work boundaries or deteriorating the work environment by an employer or employee who leverages their position or relationship.

Rational Business Operation

• We respect social values, business customs and order, generating social wealth through sound corporate activities.

Contribution to Social Development

• We contribute to national development through job creation and honest taxation, actively considering the socially disadvantaged.
• We diligently address and resolve the legitimate demands of various societal sectors and residents.

Prohibition of Political Engagement

• We do not support or fund specific parties or politicians, nor should we force our employees. However, we may express our position on policies or regulations relevant to our interests.

Environment and Safety

• We comply with environmental regulations and international conventions, striving to prevent environmental damage, pollution, and degradation from our activities.
• We maintain and operate necessary pollution prevention facilities and personnel.
• We strictly adhere to safety regulations and standards, proactively preventing potential safety hazards.
• All employees ensure cleanliness and order within the business premises to create a pleasant and safe working environment.