The Kumho Petrochemical Group's Ethics Hotline (justice.kkpcgroup.com, hereafter referred to as the “Kumho Ethics Hotline”) values the personal information of users and adheres to regulations set by the Personal Information Protection Act and other related legal provisions concerning personal information protection.
Through our Privacy Policy, the “Kumho Ethics Hotline” informs you of how the company utilizes personal information provided by the users and the measures taken to protect personal information.
This website utilizes collected personal information for the following purposes in order to provide services. The collected personal information will not be used for purposes other than those listed below; if the usage purpose changes, we will take necessary measures, such as obtaining separate consent, in accordance with Article 18 of the Personal Information Protection Act.
- Mandatory: Name, Email Address
- Optional: Mobile Number, Telephone Number
- Additional verification of reported content when necessary, handing of matters such as notification of receipt and processing results, and communication of important notices.
The “Kumho Ethics Hotline” promptly disposes of the collected personal information once the purpose of collection and use is achieved, as a principle, unless required otherwise for disciplinary actions, etc.
However, if required by relevant laws and regulations, the company retains personal information for a specific period as stipulated by applicable laws. In such cases, the company transfers the information to a separate database (DB) or stores it in another location.
| Retained Items | Retention Period | Related Laws |
|---|---|---|
| Records related to cancellation of contracts or subscriptions, etc | 5 years | Act On The Consumer Protection In Electronic Commerce |
| Records related to payment for and supply of goods, etc. | 5 years | Act On The Consumer Protection In Electronic Commerce |
| Records related to resolution of consumer complaints or disputes | 3 years | Act On The Consumer Protection In Electronic Commerce |
| Records related to the collection, processing, and use of credit information | 3 years | Credit Information Use And Protection Act |
| Records related to marks and advertisements | 6 months | Act On The Consumer Protection In Electronic Commerce |
|
User's internet and other log records / User's connection location tracking data Other communication confirmation data |
3 years 12 years |
Protection Of Communications Secrets Act |
The “Kumho Ethics Hotline” uses personal information within the scope mentioned in “Purpose of Personal Information Collection” and, for efficient personal information processing tasks, has entrusted the personal information processing tasks as follows.
The “Kumho Ethics Hotline” ensures the safety of personal information protection when entrusting the processing of personal information. It specifies, in documents such as contracts, the prohibition of processing personal information beyond the scope of the entrusted work, the implementation of technical and managerial protective measures, the management and supervision of the trustee, restrictions on re-entrustment, and the return or disposal of personal information after processing is completed among others. It also ensures that the trustee securely processes the personal information.
If the content of the entrusted work or the trustee changes, we will promptly disclose it through this privacy policy.
The “Kumho Ethics Hotline” uses the personal information of the data subject within the scope specified in “Purpose of Personal Information Collection.” Information may be shared to affiliated companies for reporting processing purposes, as detailed below, with prior consent from the data subject.
Please note that the companies listed above may change in the future. If there are changes to the companies or if personal information is provided or shared beyond the stated scope, a separate procedure will be implemented to obtain the data subject's consent for such actions.
The “Kumho Ethics Hotline” principally destroys the personal information once the collection and usage purpose is achieved. The disposal procedure and method are as follows.
Information entered by the user is moved to a separate DB (or separate documentation in paper form) once the purpose is achieved and is stored for a certain period in accordance with information protection guidelines outlined in internal policies and relevant laws (refer to Retention and Use Period) before being destroyed. The personal information transferred to the DB will not be used for any other purpose unless required by law.
- Personal information printed on paper is destroyed through shredding or incineration.
- Personal information saved in electronic file format is deleted using a technical method that guarantees the irretrievability of the records.
1) The data subject can exercise the following rights regarding personal information at the “Kumho Ethics Hotline.”
The “Kumho Ethics Hotline” has established the following technical and managerial measures to ensure the safety of personal information, preventing loss, theft, leakage, alteration, or damage.
Encryption of informants' personal information, management of system access rights, installation of server and database access control system, and application of personal information transmission security devices (such as SSL).
Access control for computer rooms and similar areas.
Limited access to personal information to responsible personnel, periodic staff training, and collection of pledges on personal information protection.
The “Kumho Ethics Hotline” has appointed the following personnel to be responsible for overseeing personal information processing tasks and for addressing user complaints and remedies.
- Name: Lee, Sang-min
- Division: Management & Auditing Team
- Name: Suh, Mingyo
- Division: Management & Auditing Team
- Contact: +82 (2) 6961 1205
Users can direct all inquiries, complaints, requests for access, and other personal information protection-related issues arising from the use of the “Kumho Ethics Hotline” service to the officer and personnel mentioned above.
The “Kumho Ethics Hotline” will respond and process inquiries of the data subject without delay.
For additional inquiries or consultations related to personal information infringement, please contact the following agencies.
- Personal Information Dispute Mediation Committee: www.kopico.go.kr / +82 1833 6972
- Personal Information Infringement Report Center : privacy.kisa.or.kr / +82 118
- Supreme Prosecutor’s Office Internet Crime Investigation Center : www.spo.go.kr / +82 (2) 3480 2000
- Electronic Cyber Crime Report & Management System (ECRM) (Korean National Police Agency) : ecrm.police.go.kr / +82 182
Individuals who have suffered infringements on their rights or interests due to the actions or nonfeasance of a head of a public institution in response to requests made under the provisions of Article 35 (Access to Personal Information), Article 36 (Rectification or Erasure of Personal Information), and Article 37 (Suspension of Processing of Personal Information) of the Personal Information Protection Act, may file for administrative adjudication in accordance with the Administrative Appeals Act as prescribed.
- Central Administrative Appeals Commission: www.simpan.go.kr / +82 110
This Privacy Policy is effective from November 1, 2023. In case of any additions, deletions, or modifications due to changes in government policies or security technologies, the company will announce it on the website at least seven days before the revision.